JahaSoft is a software company headquartered in Quetta, Balochistan, operating through three registered companies:
The company named on your quote or invoice is the company you contract with. As a rule, clients in Pakistan contract with JAHASOFT (SMC-PRIVATE) LIMITED, clients in the United Kingdom with JahaSoft Ltd, and clients in the United States with JahaSoft LLC. Clients elsewhere contract with whichever of the three suits how they pay. “We”, “us” and “JahaSoft” on this page mean that company.
Before we start, we agree in writing what we are building: features, platforms, languages, integrations and what is included free. That agreed scope is what we deliver against. If you want something beyond it, we quote it separately and get your approval before building it. Extra work is never added to an invoice afterwards.
Custom projects are paid 50% before work starts and 50% on delivery. The currency and payment method are shown on your invoice, usually bank transfer. Meta advertising budgets are paid in advance, before campaigns run. Purchases made on Codester are paid through Codester. Our refunds are covered in our Refund Policy.
When we deliver, you test the system against the agreed scope. Anything that doesn’t work as agreed, we fix. Every delivered project includes thirty days of support after delivery: bug fixes, questions and small adjustments. After that, support continues under a maintenance plan or is quoted as needed.
Offline-first builds include one year of VPS hosting on servers we manage, one year of domain registration in your name, thirty days of support and training for your staff. Where a quote says otherwise, the quote applies.
At the end of the first year you can renew hosting with us or move elsewhere. If you move, we hand over your data and transfer your domain to you on request. Your domain is registered in your name from the start, so it is always yours.
Our desktop products come with a seven-day trial on your own hardware with your own data. No card is needed. If you don’t buy, the trial licence expires and nothing is charged.
Accurate information about your business and process. Feedback when we ask for it. Content, images and data you have the right to use. Keeping your own passwords private, and protecting the computers our offline-first software runs on. Delays on your side can move a delivery date, and we’ll tell you when they do.
Some work depends on services we don’t control: Meta, Google, the Google Play Store, the Apple App Store, FBR and PRAL systems, Codester, payment gateways and hosting providers. Their own terms apply. We’re not responsible for their decisions, such as an ad rejected by Meta, an app delayed in store review, or an outage of FBR’s system. When one of them affects your project, we tell you and help you through it.
We keep your business information confidential and use it only to deliver your work. We’ll sign a non-disclosure agreement on request. How we handle the data inside your systems is set out on our Data Protection page.
We may list your business name and a description of what we built on our website and in our company profile. We never publish your customers’ data or your figures, and screenshots are blurred. If you’d rather not be listed, tell us in writing and we’ll leave you out.
We do our work with reasonable skill and care. Search rankings, ad performance and app store approval depend partly on other companies, so we don’t guarantee specific results, and nobody honest can. Our total liability for any claim is limited to the amount you paid us for the service concerned in the twelve months before the claim. We’re not liable for indirect losses such as lost profit or lost business. Nothing in these terms limits liability that the law doesn’t allow to be limited.
If an invoice for a hosted service, such as hosting, maintenance or a monthly plan, stays unpaid after we have reminded you, we may suspend that service until it is paid. We tell you before we do. Suspension never deletes your data.
The free tools under jahasoft.pk/tools/ are provided as they are, without any guarantee. Use them at your own judgement.
These terms follow the law of the country of the company you contract with. For JAHASOFT (SMC-PRIVATE) LIMITED, that is the law of Pakistan, and the courts of Quetta, Balochistan, have jurisdiction. For JahaSoft Ltd, it is the law of England and Wales and the courts of England and Wales. For JahaSoft LLC, it is the law of the State of Texas and the courts of Travis County, Texas. Before going to court, both sides agree to try to settle a disagreement by talking it through first.
We may update these terms and will change the date at the top when we do. The version in force when you accepted your quote applies to that project. Questions: info@jahasoft.pk or WhatsApp +92 315 8852311.
